Shipping Information

We currently ship to all 50 U.S. states, including Alaska and Hawaii. At this time, we do not offer international shipping.

In addition to residential and commercial addresses, we also ship to:

  • P.O. Box addresses
  • Military addresses (APO/FPO/DPO)

Depending on the shipping destination, your order may be shipped via one of the following carriers:

  • USPS (United States Postal Service)
  • UPS (United Parcel Service)
  • FedEx

The shipping carrier is selected based on the delivery address, package size, and shipping requirements to help ensure the most appropriate shipping method for your order.

1. Shipping Fee

A flat shipping rate of $6.99 applies to all orders. We currently do not offer free shipping. The shipping fee will be clearly displayed during checkout before you complete your purchase.

2. Processing and Delivery Time

Handling Time: 1–2 business days (Monday – Friday)

Handling time is the period between the time your order is placed and the time it is shipped. During this period, we review your order, verify payment when necessary, prepare the items, conduct quality inspections, securely package the order, and transfer it to the selected shipping carrier.

Transit Time: 6–8 business days (Monday – Friday)

Transit time begins after your order has been shipped and accepted by USPS, UPS, or FedEx. The actual transit time may vary depending on the destination and carrier operations.

Estimated Delivery Time

The estimated total delivery time is 7–10 business days (Monday – Friday). This estimate combines both the handling time and transit time. Actual delivery times may vary depending on the destination and circumstances beyond our reasonable control.

3. Definition of Business Days

For the purposes of this Shipping Information, business days refer to Monday through Friday, excluding:

  • Saturdays
  • Sundays
  • U.S. federal holidays
  • Days when the selected shipping carrier is not operating

4. Order Cut-Off Time

Orders placed before 3:00 PM (Pacific Time) on a business day will begin processing on the same business day. Orders placed after the cut-off time will begin processing on the next business day.

5. Factors That May Affect Delivery Time

Although we aim to process and deliver orders within the estimated timeframe, delivery times may occasionally be affected by factors beyond our reasonable control, including but not limited to:

  • Severe weather conditions
  • Natural disasters or other force majeure events
  • Peak shopping seasons or unusually high order volumes
  • Service delays by USPS, UPS, or FedEx
  • Incorrect or incomplete shipping address information
  • Deliveries to remote or hard-to-reach locations
  • Additional inspections or handling required by the shipping carrier
  • Public holidays or adjusted operating schedules of shipping carriers
  • Technical issues or other unforeseen circumstances beyond our reasonable control

If a delay occurs, we will make reasonable efforts to help you track your shipment and provide updates whenever information is available.

6. Order Tracking

Once your order has been shipped, we will send a Shipping Confirmation Email to the email address provided when the order was placed.

The email will include:

  • Your tracking number
  • Shipping carrier
  • Shipment details

You can use the tracking number included in the email to monitor the status of your shipment. Please allow 24–48 hours after shipment for the carrier's tracking system to update. During this time, tracking information may not be available immediately.

7. Contact Information

If you have any questions regarding shipping, delivery status, or order tracking, please contact us through any of the following methods:

  • Email: [email protected]
  • Address: 2308 Esperanza, Irvine, CA 92618
  • Contact Form: Submit your inquiry using the contact form available on our Contact Us page.
  • Business Hours: Monday – Friday, 8:30 AM – 5:00 PM (Pacific Time)